Dear guests, thank you for choosing Ruskovets Thermal Spa & Ski Resort for your holiday!
To make a reservation, please confirm the prices and terms of the offer you received, specifying the room type, number of guests and preferred method of payment/guarantee. In response, you will receive a booking confirmation with bank accounts for advance transfer. If you choose to make the reservation through the reservation form on the hotel website, you can make the payment directly through the website, with a credit or debit card.
Each offer has a validity period and cancellation conditions. Room availability is subject to reconfirmation at the time of booking.
Terms of payment and reservation guarantee:
Within 5 days after confirmation of the reservation, but no later than the check-in date, prepayment of the first night is required.
All credit card and cash payments are made in BGN (Bulgarian leva) at the exchange rate of the day.
Reservations not guaranteed within the specified period will be considered void.
Cancellation of a guaranteed reservation:
In case of cancellation or change of reservation:
Check-in / check-out of the rooms:
Washing and ironing:
Accommodation with pets:
Thank you for choosing Ruskovets Resort for your holiday! We assure you that we will make an effort to provide you with maximum comfort, security and pleasant experiences!