Questions and Answers

Hotel complex Ruskovets Resort

Hotel complex Ruskovets Resort has many advantages:

  • It is located only 6 km. from Bansko and is convenient for a winter ski vacation with the possibility of using 2 slopes – in Bansko and in Dobrinishte
  • There are mineral pools with healing water and a unique spa center
  • Accommodation is in very spacious apartments and villas. The smallest apartment is 60 sq. m., which is analogous to a hotel room of 25 sq. m. in other hotels.
  • Each room has a terrace with a wonderful panoramic view of Pirin
  • The complex is located at the foot of Pirin, next to a pine forest and the air is crystal clear
  • The food in the complex is delicious and is prepared mainly with products from the region
  • There are amenities for families with children – free animation in the kids’ club, outdoor playgrounds, free services for children
  • There is an amusement park near the complex

Destination –

Accommodation and amenities

A detailed description of the rooms and how many guests they are comfortable for can be found at the link: Rooms –

The hotel offers free parking for guests of the complex. Guests staying in villas have their own covered parking spaces next to the villa itself.

Accommodation with pets is allowed in all Villas Familia Comfort, for an additional fee. The hotel provides water bowls and sanitary bags for pets.


The hotel offers many free services. Some of them are: our mineral pools, sauna, two steam baths, kneipp bench, fitness center. For children, we offer free animation and use of a children’s club and two outdoor playgrounds with facilities. In winter, the Hotel organizes free shuttles to the first lift station in Bansko, use of heated ski lockers.

Please read more about the free services at the link: Services –

Yes, the hotel provides free transfers to the lift in Bansko, according to the schedule. More information at the link: Activities –

Yes, the hotel offers ski equipment and rental equipment. More information about the type and prices can be found here: Activities –

The hotel offers free use of a ski locker for your own or rented ski equipment. Each cottage has its own heated ski locker.

Yes, every villa in the complex has a fireplace. Loading the fireplaces with wood and lighting them is for an additional fee.

Services –

All services, which are excluded from the offers, are payable.
Paid services are described at the link: Services –

Prices, offers, reservations, cancellations

The most advantageous are the offers that are published on our site and if you book directly through our reservation form. This way you will get the best price possible!

In each offer you can find information about the bonuses, discounts, validity, prices and what services it includes.

Offers with longer stays are more profitable. The reservation form on the site allows you to check the prices for each period of the year, discounts and accommodation prices.

Offers and promotions –

Our guests have different preferences. That’s why we strive to offer various offers that include discounts, spa treatments, food as bonuses. You can easily choose the best and suitable offer for you if you open the link: Offers and promotions –

Yes, you can purchase a gift voucher that is for a specific offer or of a specific value.

Gift Vouchers – 

The easiest way to check if we have available rooms and what the prices are is by using the reservation panel on the site. It lists the availability of hotel rooms by date, so you can simply check them without having to make a reservation:

Hotel complex Ruskovets Resort | Online Reservation

If this booking form makes it difficult for you, use the inquiry form below each offer or call: +359 889 99 0026.

Each offer has information on how to cancel without incurring a penalty. Normally, if it is not a public holiday period, the hotel requires you to cancel at least 7 days before the check-in date in order to refund your deposit without penalty.

Online Booking Policy –

A basic description of the Hotel’s policy can be found at the link:

Online Booking Policy –

When searching for offers in the booking module of the site, you can also read the conditions for prepayment to guarantee the reservation, as well as our cancellation policy without penalty.

Payment can be in cash, by card or by bank transfer.

For free time

The hotel is year-round and offers different activities for each season: Activities –

In the hotel, you can enjoy the spa center, use the fitness center for free, play table tennis, walk along the beautiful alleys or around the hotel, play basketball, ball or federball. You can read more about the activities here: Activities –

Dobrinishte offers many interesting places that you can visit: Destination –

Dobrinishte is 6 km away from Bansko. You can see other distances from the resort town on the link: Contacts –

Yes, the lift in Dobrinishte is suitable for beginners as well as for families with children. The price of the ski pass is much more attractive, compared to the one in Bansko.

For the children

Ruskovets Resort is a real paradise for children. Here they can have fun to their heart’s content.

For kids –

Children are our special guests in the complex, surrounded by attention and care. More about services for children: For kids –

Team building, private parties and corporate events

Ruskovets Resort has a perfect location for holding team building events. Located at the foot of Pirin, the hotel can be a starting point for hiking, for outdoor team building, for interesting excursions to authentic ethnic villages.

The hotel offers a conference room and a night club for organizing private or corporate parties.

Events –

Spa and pools

If you are a guest of the hotel, you can use the mineral pools, sauna, steam baths, kneipp bench, fitness center all year round for free.

In the summer, you can enjoy our outdoor panoramic terrace facing Pirin, using sunbeds and umbrellas free of charge.

Swimming pool with mineral water in hotel Ruskovets – Dobrinishte –

The complex offers a unique SPA center that combines classical and Japanese massage techniques and the healing power of the mineral water in Dobrinishte. 100% natural essential oils and high-class cosmetics are used in relaxation, recovery, anti-aging therapies.

A detailed description of the SPA procedures can be found here: Onsen SPA –

  • The complex does not have an outdoor pool, but there are 2 outdoor jacuzzis with mineral water for individual or group use /up to 5 people in one jacuzzi/.
  • The pools and jacuzzis work all year round.

The complex offers an indoor mineral pool for adults with hydromassage beds and a water temperature of 30°C. Indoor children’s mineral pool with a water temperature of 33°C.

The healing power of mineral water has been known for centuries. More information about the composition and what diseases it helps with can be found here: Mineral Water –

If you are a hotel guest, use of the pools is free.

  • The children’s pool has mineral water and is suitable for ages 0 to 6. Its depth is 0.60 m.
  • For younger children up to 3 years old, we require the use of the pool with a special waterproof diaper.

The pools in the hotel are suitable for both children and adults. For children, there is a separate children’s pool with mineral water and a depth of 0.60 m. Can be used for children from 0 to 6 years.

The recommended length of stay in the pool for children is 15 minutes.

The SPA center of the complex offers a special Kung-Fu Panda massage for children.

Restaurants and catering

Breakfasts in the complex are buffet style if the guests in our main restaurant Lavender are a minimum of 25. If there are fewer guests, you can choose from a variety of set menu options. Free drinks included with breakfast are: coffee, tea, juices, water.

Restaurants – | Lavender Restaurant

You can order a delicious lunch from the A la carte menu in the main restaurant of the complex – Lavender, or in the smaller Italian restaurant – pizzeria Il Forno.

Dinners in the complex are buffet style if the guests in our main restaurant Lavender are a minimum of 25. If there are fewer guests, you can choose from a variety of set menu options.

Restaurants –

A large part of the products used to prepare the food are natural and are purchased from local producers. From the region we buy: meat, milk, vegetables, fruits, eggs, pulses, blueberry jam, figs, wild strawberries, mountain tea.